Microsoft Dynamics 365 Commerce
AI-Powered Unified Commerce for Modern Retail
Transform your retail business with Microsoft Dynamics 365 Commerce, an intelligent unified commerce platform that connects in-store, online, mobile, and back-office operations. PI Systems helps retailers implement, customize, and optimize Dynamics 365 Commerce to deliver personalized customer experiences, streamline operations, and drive sustainable business growth.
What is Dynamics 365 Commerce?
Microsoft Dynamics 365 Commerce is Microsoft's unified retail solution that brings together eCommerce, point of sale (POS), inventory, merchandising, customer engagement, and order management into a single cloud platform. Powered by AI and the Microsoft ecosystem, Dynamics 365 Commerce enables retailers to deliver consistent omnichannel experiences while optimizing operations across every sales channel.
Key Benefits
Deliver consistent shopping experiences across stores, websites, mobile apps, and marketplaces.
Leverage customer insights and AI to deliver tailored offers, recommendations, and loyalty programs.
Automate merchandising, inventory, pricing, and order fulfillment with real-time visibility.
Connect seamlessly with Microsoft 365, Power BI, Azure, Teams, and Power Platform.
Why Choose Dynamics 365 Commerce?
Unified Commerce Platform
Manage online, in-store, and back-office operations from one intelligent solution.
Monitor inventory, customer behavior, and sales performance with live dashboards.
Improve collaboration across departments using a unified ERP platform.
Continuously innovate with Microsoft's cloud, AI, and security ecosystem.
Commerce Capabilities
Key Features of Dynamics 365 Commerce
Deliver seamless shopping experiences across physical stores, eCommerce, mobile, and social channels.
Modern cloud-based POS that unifies online and offline retail operations.
Plan product assortments, categories, promotions, and pricing with intelligent insights.
Manage inventory, fulfillment, returns, and stock availability in real time.
Create personalized shopping experiences with loyalty programs and customer insights.
Manage pricing strategies, discounts, campaigns, and promotions across every sales channel.
Synchronize procurement, replenishment, warehouse, and logistics with retail operations.
Increase productivity through intelligent automation and AI-powered recommendations.
Monitor KPIs, sales performance, customer trends, and inventory using Power BI dashboards.
Business Benefits
Reduce manual errors through automated accounting and compliance.
Gain actionable insights through AI-powered reporting and analytics.
Deliver faster, personalized service using centralized customer information.
Improve productivity by connecting every department on one platform.
Business Central Licensing
Ideal for businesses requiring finance, sales, purchasing, inventory, warehousing, and project management.
Includes all Essentials capabilities plus Manufacturing and Service Management for more advanced operational requirements.
Industries We Serve
Optimize production planning, inventory, procurement, and quality control.
Manage inventory, sales, warehousing, and customer experiences efficiently.
Streamline purchasing, stock management, pricing, and order fulfillment.
Track projects, resources, procurement, and budgets from a unified system.
Manage projects, billing, timesheets, and client relationships with ease.
Improve warehouse operations, transportation, and supply chain visibility.
Simplify inventory, procurement, compliance, and operational workflows.
Enhance financial reporting, budgeting, compliance, and business performance.
PI Systems Business Central Services
End-to-end ERP deployment tailored to your business processes.
Upgrade from legacy ERP platforms including NAV, GP, and AX.
Continuous monitoring, optimization, upgrades, and technical support.
Integrate Business Central with Microsoft 365, Power Platform, Azure, and third-party applications.
Enable your teams with training and best practices for maximum ROI.
Develop extensions, APIs, reports, and custom workflows.
Industries We Serve
We deliver tailored ERP solutions designed for the specific needs of various industries.
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